Refund Policy

So you want to live that #OnesieLife! But, maybe the one you just got just isn’t quite perfect for you.  We understand that sometimes things just don’t work out as planned.  So, we want to work with you if something isn’t right.

For refunds and/or returns, simply mail the item(s) back to the return address
P.O. Box 264 Temple City, CA 91780-0264

Email Nadia at once you send out the item(s) for return.  Please provide your digital receipt that you would have received from either Paypal or through our credit card payment system along with your full name.

You must return the item and email Nadia within 30 days of the purchase.  All returned items past 30 days will not be eligible for refunds.  Please allow 10 business days from when the item(s) have been returned for your refund to take affect.

*Twisted is not liable for damages that occur during the shipping process to the buyer or any other damages that occur once the item(s) is in the buyers possession.  Any returned damaged items will not be eligible for refunds.

All refunds will be processed through Paypal or Stripe, depending on which payment process you used during purchase.

Thank you!

~ The Twisted Team